Frequently Asked Questions

When will my credit card be charged?

Credit cards are charged at the time the order is placed.

When will my order ship?

Once an order is placed, the order will be confirmed via email. Our typical shipping time is within 48 business hours. Our regular business hours are Monday – Friday, from 7am to 6pm EST.

Do you take returns?

Products may be returned to Port Tackle for replacement or refund in the following manner: Request for a product return must be made to Port Tackle within 7 days of the invoice date. All refunds are subject to a 15% restocking charge. 

Please visit our Refunds & Returns page for more information.

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